GMAT lessons learned include things that we did well and should keep doing, and large scale things we should be doing to improve the software or our project. Lessons learned are each discussed by the team and if we decide there is a real issue, we require a plan for improvement. To make sure we are efficiently handling lessons learned, here are some high level guidelines for creating them.
Lessons learned are issues that cause significant problems or could have caused significant problems, or are issues where we did something that significantly improved the software or our project. Lessons learned require group discussion and probably a change in team habits, process or strategy.
Lessons learned satisfy one the following criteria:
A lesson learned is not a minor annoyance, a tweak to an existing process, or something that can be resolved between team members in the everyday process of getting work done. Team members should bring these types of issues up at meetings, or work them among the team members involved.
A minor issue, (i.e. not a lessons learned), satisfies one of these criteria: