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• P1: Fix by Next Major Release
  • High value tickets mapped to goals
  • Feature mapped to key customer need
  • Crashes with high frequency of occurrence, or a cumbersome or non-existent work-around.
  • Unmet requirement.
  • Critical numeric error
  • Unacceptably low quality in highly visible component.
  • Critical loss of data.
  • Failed input validation with critical consequence
• P2: Fix by Next Major Release if Time Permits
  
  • Hard to duplicate crashes.
  • Numeric issues regarding precision (agreement with truth is acceptable but would like it to be better).
  • Numeric issues when near a singularity.
  • Unclear/non-standard error messages in low visibility component.

Triaging Many Issues

Often early in release cycle there are There are times when many issues (hundreds) requiring triage.  Below is our approach for triaging large quantities of issues in a timely manner.

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